good to know
Please read the important policies before attending the course. Below you will find information on cancellation policies, payment methods, and frequently asked questions.
customer service
You can contact us via the studio's WhatsApp number or by email. We aim to respond as soon as possible!
Dopamine Lab Oy
Mannerheimintie 21-23, 00250 Helsinki
044 4946213
Dopamine Lab is a ceramics studio located in Töölö, Helsinki. We offer ceramics courses in both Finnish and English, as well as an open studio for ceramics enthusiasts to work independently. Whether you're a beginner or an experienced artist, our studio provides a creative space to explore and develop your skills in ceramics.
Anyone over the age of 18 can become a member, as long as they first attend a brief orientation at the studio. The general age limit for courses is 16, unless otherwise specified (e.g., for courses for children & adults).
The way it works is that you can register online directly from our course store for the course you want or choose the membership you want. If you want to pay with cultural benefits, see the instructions a little further down this page. For orders made online, you will receive an email confirmation, as well as additional information about the upcoming course or starting membership.
The membership is valid for 30 days at a time, and when purchasing the membership, you can choose when your membership will begin. If the membership period includes public holidays or other days when the studio is closed, the membership duration will automatically be extended by the number of public holidays!
Our studio is run by one passionate entrepreneur, and sometimes it’s good to take a moment to relax (preferably under a palm tree). However, these breaks do not affect the duration of your membership – check the details above! 🌴
Our front working area is wheelchair accessible. Unfortunately, the back area and restroom are not fully accessible due to a few steps between spaces. We strive to make our studio as accessible as possible and are happy to assist with any specific needs—feel free to contact us if you have any questions or concerns regarding accessibility.
You don’t need to bring anything to the courses unless specifically mentioned in the course details. Open studio members can bring their own apron, but there is a limited number of loan aprons available <3
In our course shop, you can make payments directly through online banking. The payment provider is the secure and Finnish Holvi Payment Services Oy, which is a payment institution licensed by the Finnish Financial Supervisory Authority. You can also pay by card at the studio!
In our course shop, we accept the most common bank connections, and you can pay directly through online banking. If you'd like to pay using a culture benefit, simply enter the code KULTTUURIETU in the "gift code" field and complete your reservation as usual. After that, you can make the payment directly via the E-pass or Edenred mobile app and send us a screenshot of the receipt by email to info@dopaminelab.fi. Unfortunately, we do not accept physical activity cards or vouchers.
Here are the instructions:
E-pass: https://www.epassi.fi/fi/tyontekijalle#kulttuuri
Edenred: https://edenred.fi/fi/edunsaaja/maksutavat
The culture benefit is personal, so it can only be used for one course/membership.
Course dates are announced every two months and are released all at once in our online shop. Be sure to follow us on social media (Instagram & TikTok @dopaminelabhel) so you stay on top of the latest events and course updates!
Did you get a gift card? Wonderful!
You can redeem your gift card by booking a course spot via email at info@dopaminelab.fi. Just send us the gift code you received and let us know which workshop you'd like to join — yayy!The open studio is open from Tuesday to Saturday and occasionally on Sundays, when we only host courses. Please arrive at the studio at least one hour before closing time, otherwise the studio will be closed an hour early.
On public holidays, our studio is closed unless otherwise stated. You can find all exceptions to our opening hours on the Contact page!
Pickup Tue–Thu 12 PM–7 PM, Fri 10 AM–4 PM & Sat 10 AM–2 PM. You'll receive a separate notification when your work is ready for pickup—also remember to check the contact page for exceptions to the schedule! The workshop jobs will be completed in about 4–6 weeks.
We offer a standard selection of clays, including light, speckled, black, and gray clay. Red clay is available only for special courses, such as Nerikomi, due to its different firing temperature. We also occasionally order extra batches of specialty clays (e.g., porcelain clay), and these can be inquired about at the studio.
For engobes and glazes, we have a wide range available for our members to use. If you don't find the exact shade of glaze or engobe you're looking for, feel free to request it, and we can consider adding it to our selection!
Unfortunately, the use of personal glazes and clays is not allowed at the studio. This is to prevent potential damage to the kiln from incorrect materials. If you have a specific glaze, engobe, or clay in mind, feel free to leave a request in the suggestion box, and we will see if we can add it to our selection!
Are you planning a work party, birthday, or bachelorette party, or just want to have a private evening with friends at our studio? Send us an email at info@dopaminelab.fi, and we can discuss how to organize the perfect event for you!
safety & conditions
The studio is not responsible for any damages, injuries, or accidents that may occur when arriving at or while present in the studio. We ask all clients to follow the safety instructions given by the instructor and to use tools properly.
The studio provides a safe and well-equipped environment, but the responsibility for your own well-being and caution always lies with the client. We only use safe materials and tools, but please always be careful when working. It is especially important to exercise caution and care when using rotating equipment (such as pottery wheels). There are devices in the studio for staff use only (such as the kiln), which are not to be used for safety reasons.
The studio is not responsible for personal belongings, such as clothes, bags, or other personal items. We ask you to store your personal belongings securely and take care of them yourself.
Cancellation policy
You can transfer your participation to another course or give your spot to a friend, as long as you let us know the new participant’s name in advance. If the new course is more expensive than the original one, you’ll only need to pay the difference.
Please note that participation can only be transferred once.
Let us know about any changes by email as soon as possible, and we’ll sort everything out! 💙